FAQ

Frequently asked questions

How Clinekt works, how we help, and how to get the most out of our AI Agents

Getting Started

How is Clinekt different from a chatbot?

Chatbots answer FAQs and collect a name. Clinekt's AI agents engage every visitor, qualify them automatically, and deliver ready-to-book patients to your scheduling team with a complete profile — before anyone on your staff lifts a finger. That's why we see a 59% booking rate vs. 2-3% from chatbots and forms.

How is Clinekt different from a contact form?

A contact form gives you a name to chase. Clinekt gives your schedulers patients who are already qualified — body region, urgency, fit for your practice — with zero manual screening from your team.

Does Clinekt replace our existing scheduling or chat tools?

No. Clinekt works upstream. Our AI agents handle the qualification your front desk currently does manually, then hand off ready-to-book patients to whatever scheduling workflow you already have in place.

Do we need to change our website?

No. One line of code — either a drop-in widget or embedded on your landing pages. No redesign, no developer resources, no workflow changes.

How fast can we go live?

Same day. One script tag, about 10 minutes of work. No IT project, no EHR integration, no staff training. Baldwin Bone & Joint went live in a single afternoon.

What kind of results should we expect?

Most practices convert less than 1% of website traffic. Clinekt takes that to 8-12%. One partner saw 65+ qualified leads, 38 appointments, and 7+ surgeries in 30 days — same traffic, same budget. One surgery pays for 10 months of Clinekt.

Does Clinekt work with our EHR?

Clinekt doesn't require EHR integration. Qualified patients are delivered through our portal, email, or SMS — whatever fits your workflow. For deeper integration, we're compatible with Epic, Cerner, ModMed, Athenahealth, NextGen, eClinicalWorks, AdvancedMD, Greenway, and Veradigm.

What specialties does Clinekt support?

Orthopedics, physical therapy, oral surgery, dermatology, ophthalmology, urology, primary care, cardiology, and pediatrics — each with purpose-built AI agents for that patient population.

Is patient data secure?

HIPAA compliant, SOC 2 Type II certified, BAA signed with every client, all data encrypted in transit and at rest. Built for healthcare from day one.

How much does Clinekt cost?

Per-provider subscription pricing for practices with 5+ providers. Book a 15-minute demo and we'll walk through pricing for your practice size.

What if we already get enough patients from our website?

Less than 1% of your website visitors ever convert. Clinekt's AI agents capture the other 99% automatically — no staff effort — and deliver the ones worth seeing. You're not adding patients, you're acquiring the ones you're already paying for.

Can Clinekt integrate with our existing scheduling agent or call center?

Yes. Clinekt works before your scheduling team or call center ever gets involved. Our AI agents qualify every patient automatically, then deliver them into your existing workflow — whether that's a call center, an AI scheduling agent, or your front desk. They get pre-qualified patients instead of raw leads.

How is Clinekt different from a marketing agency?

Agencies drive traffic. Clinekt converts it. We don't replace your marketing spend — we make it produce 5-10x more patients from the same budget. For the first time, you can track every dollar from ad click to booked appointment to completed surgery.

Can Clinekt handle multiple locations?

Yes. Each location gets its own deployment — same one-line setup, same 10 minutes. Reporting rolls up across your entire organization so leadership sees the full picture.

Can Clinekt integrate with our existing scheduling agent or call center?

Yes. Clinekt works before your scheduling team or call center ever gets involved. Our AI agents qualify every patient automatically, then deliver them into your existing workflow — whether that's a call center, an AI scheduling agent, or your front desk. They get pre-qualified patients instead of raw leads.

What if a patient needs a specialty we don't cover?

Clinekt captures and qualifies them based on what they're experiencing. If they don't fit your practice, you'll know before your team spends time on the phone — not after.

Ready to increase your patient volume?