Bring every overdue patient back.

Patient reactivation is finding the patients in your records who are overdue for care or have stopped coming, reaching them, and getting them back on the schedule. It is different from appointment reminders, which only confirm visits that already exist, and it is usually the fastest growth a practice can add because the patients already know you.

Traditional recall tools send scheduled batch messages and stop there. The Recall Agent holds two-way conversations across phone, text, and email, answers patient questions, adapts to every reply, and books the appointment itself. Patients respond to a conversation far more than to a broadcast.

Yes, because it never feels like AI outreach. Every message comes from your practice's name, in your voice, about their own care. Across the platform, practices see meaningful appointment volume added from patients their staff would never have had time to call.

Yes. The Recall Agent works alongside Epic, athenahealth, ModMed, NextGen, eClinicalWorks, and the other major systems, and can start from a simple patient list. There is no rip-and-replace and no new workflow for your team.

Almost nothing. The agent finds the patients, does the outreach, and books the visits. Your front desk sees new appointments appear with full context, and your team keeps its time for the patients in front of it.