The Inbound Agent

Stop patient leakage at the source.

98% of website visitors leave without making contact. The Inbound Agent books them before they move on.

A patient on the sofa with a laptop
Northside Orthopedics · Right now on your websiteLive
Browsing38 visitors on your siteMost would leave without a word
9:07 PM
EngagedShoulder pain questionConversation started before they left
9:09 PM
ScreenedCandidate identifiedSpecialty questions · about two minutes
9:11 PM
BookedNew patient capturedThursday 10:15 AM · synced to your EHR
9:12 PM
Follow-upNot ready yet, staying in touchText scheduled for Tuesday morning
8:47 PM
Tonight
38Visitors on your site
4Conversations held
2Appointments booked
0Visitors missed
How it works

From anonymous visitor to booked patient.

The demand was already yours. This is how the visit becomes yours too.

They land

A patient in pain finds your website, tonight or at lunch.

Your existing traffic
Engaged

Greeted in your practice's name the moment they arrive.

No form, no callback
Screened

Specialty-trained questions sort the candidate from the browser.

About two minutes
Booked

A real appointment on your schedule, context attached.

Your EHR
Proven

Every booked visit traced back to where it came from.

Full attribution
What it does

Every visitor engaged, screened, and booked.

Fewer than 1% of visitors ever fill out a contact form. Every one who slips away books somewhere else.

Around the clock

Answers instantly, day and night

Nights, weekends, and lunch hours stop being the times you lose patients.

Specialty trained

Screens in about two minutes

A short conversation sorts the surgical candidate from the browser, so schedulers see patients who are ready.

EHR synced

Books straight into your schedule

Qualified patients land on your calendar with the context your front desk needs. No new inbox to watch.

Persistent

Follows up until they book

The visitor who was not ready today hears from the agent again, politely and in your voice.

Clinekt OS

Proof from a real front door.

Baldwin Bone & Joint turned its website into a working front door.

Baldwin booked 263 qualified surgical leads and 159 appointments in a single quarter, a 60% lead-to-appointment rate.

My shoulder’s been bothering me for months. Can I get in this week?
We can help with that. A few quick questions and I’ll see if you’re a candidate for Dr. Reeves.
Captured · New patientThursday 10:15 AM · Shoulder evaluationSaved to: Clinekt OS · full conversation attached
Customer proof
263
Qualified surgical leads in a quarter
159
Appointments booked
60%
Lead-to-appointment booking rate
8-12%
Visitor engagement, vs under 1% for forms
Common questions

What practices ask about patient leakage.

Our free calculator estimates how many patients you lose each month from unengaged website traffic. Run the leakage calculator or read what patient leakage is.

What is patient leakage?

Patient leakage is when people who need care and have already found your practice never become patients. They visit your website and leave, call when nobody can answer, or get referred and never scheduled. Because they were already looking for care, most of them simply book with a competitor instead.

Isn't this what our website contact form is for?

Forms wait, agents engage. Fewer than 1% of website visitors fill out a contact form, and the ones who do still wait for a callback. Practices using Clinekt see 8 to 12% of visitors engage with the agent, because a conversation that answers questions and offers appointment times is worth starting.

Is this the same as an AI answering service?

Clinekt answers what rings, and it also catches the patients who never call. The Inbound Agent picks up every call, day or night, and engages the website visitors who were only browsing, screens them, and turns them into booked patients. One agent for the phone and the website, so nothing leaks between the two.

How fast can it go live?

The agent runs from a small snippet on your website and can be live in under 10 minutes once your web manager adds it. It is white-labeled to your practice from the first conversation, and there is no IT project and no new workflow for your staff.

What happens to the patients it screens?

Qualified patients book directly into your schedule, synced with your EHR, and your front desk sees the full conversation context. Patients who are not ready yet stay with the agent, which follows up by text and email until they book or opt out.