The Inbound Agent

Stop patient leakage at the source.

98% of the people who visit your website leave without making contact. Your Inbound Agent meets every one of them the moment they land, screens them in about two minutes, and books them before they try the next practice on the list.

Patient leakage is the gap between the demand you already have and the patients you actually see. People who need care find your practice every day. They land on your website, they call after hours, they get referred and never scheduled. Fewer than 1% of website visitors ever fill out a contact form, and every one who slips away books somewhere else. The demand was yours. The visit was not.
How it works

Every visitor engaged, screened, and booked.

Around the clock

Answers instantly, day and night

The agent greets every visitor the moment they arrive, in your practice's name. Nights, weekends, and lunch hours stop being the times you lose patients.

Specialty trained

Screens in about two minutes

A short, specialty-trained conversation sorts the surgical candidate from the browser, so your schedulers spend their time on patients who are ready.

EHR synced

Books straight into your schedule

Qualified patients land on your calendar with the context your front desk needs, synced to the systems you already run. No new inbox to watch.

Persistent

Follows up until they book

The visitor who was not ready today hears from the agent again by text and email, politely and in your voice, until the appointment is on the books.

Engage
Every visitor greeted the moment they land, 24/7
Screen
Specialty-trained questions qualify them in about two minutes
Book
Ready patients go straight onto your schedule
Prove
Every booked visit traced back to where it came from
Customer proof
Baldwin Bone & Joint turned its website into a front door: 263 qualified surgical leads and 159 booked appointments in a single quarter, a 60% lead-to-appointment rate.
263
Qualified surgical leads in a quarter
159
Appointments booked
60%
Lead-to-appointment booking rate
8-12%
Visitor engagement, vs under 1% for forms
See your own numbers

How much is leakage costing you?

Our free leakage calculator estimates how many patients your practice loses each month from unengaged website traffic, and what closing the gap is worth. Two minutes, no contact info required. Run the calculator, or read what patient leakage is and why it happens.

FAQ

Common questions about patient leakage.

What is patient leakage?

Patient leakage is when people who need care and have already found your practice never become patients. They visit your website and leave, call when nobody can answer, or get referred and never scheduled. Because they were already looking for care, most of them simply book with a competitor instead.

Isn't this what our website contact form is for?

Forms wait, agents engage. Fewer than 1% of website visitors fill out a contact form, and the ones who do still wait for a callback. Practices using Clinekt see 8 to 12% of visitors engage with the agent, because a conversation that answers questions and offers appointment times is worth starting.

Is this the same as an AI answering service?

An answering service handles what rings. The Inbound Agent creates demand from traffic that would never have called: it engages visitors who were only browsing, screens them, and turns them into booked patients. It complements your phones instead of replacing them.

How fast can it go live?

The agent runs from a small snippet on your website and can be live in under 10 minutes once your web manager adds it. It is white-labeled to your practice from the first conversation, and there is no IT project and no new workflow for your staff.

What happens to the patients it screens?

Qualified patients book directly into your schedule, synced with your EHR, and your front desk sees the full conversation context. Patients who are not ready yet stay with the agent, which follows up by text and email until they book or opt out.

Watch your own website stop leaking.

Book a 15 minute demo and see the Inbound Agent screen and book a patient on a site like yours, live.

Book a Demo