Clinekt's agents already capture your new patients, revive dormant ones, and reach your market. The Care Agent completes the picture: it stays with every patient between visits, so nobody drifts away and the care your practice already gives finally counts as the billable work it is.
Checks in with your chronic and surgical patients every month by call or text, in your practice's name. Patients answer in about ninety seconds, and nobody has to download anything.
Collects validated surveys, including HOOS Jr and KOOS Jr for joint patients, matched before and after surgery. The same measures quality programs score.
Routes concerning answers to your staff, who review and act. Patients who go quiet get noticed and reached, instead of drifting away unseen.
Logs every staff minute, holds the consent and the care plan, and hands your biller an audit ready monthly report. The work is provable the day it happens.
Medicare's mandatory joint replacement bundles score practices on patient engagement and patient reported outcomes across the full episode of care, and the proposed nationwide model extends that in 2027. The same monthly engagement and matched outcome surveys the Care Agent runs are the data those scores are built on. Practices that connect this now will already have the machinery, and the numbers, when the bundles arrive.
Every month it checks in with your enrolled patients by call or text, collects how they are doing, gathers validated outcome surveys, and routes anything concerning to your staff. It logs all of it as it happens, so the care your practice delivers between visits is documented without anyone chasing paperwork.
Your team. The agent does the outreach and the paperwork. Your medical assistant or nurse reviews what it collects and cares for the patients who need attention, under your physicians' supervision. The agent makes those minutes efficient. It never replaces them.
Yes. Medicare has paid practices for monthly care management for years. Most practices never bill it because the outreach and documentation take staff time nobody has. The Care Agent produces the consent records, care plans, time logs, and monthly reports your biller needs, and your biller submits through your normal billing process.
The platform automatically excludes a surgeon's own post operative patients from billing during the global period. Their check-ins and outcome surveys still run, and the billing rules respect the bundle.
Yes. The Care Agent starts from a simple patient list and works alongside Epic, athenahealth, ModMed, NextGen, eClinicalWorks, and the other major systems. No IT project required to begin.
Survey tools send forms. The Care Agent holds a conversation, remembers the patient's history across every call, text, and email, and connects to the same platform that books new patients and recalls dormant ones. Nothing starts from zero, for the patient or for your staff.
A 15 minute walkthrough, end to end: the monthly check-in, the outcome survey, the staff review, and the report your biller receives.
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