Care that continues between visits.

Every month it checks in with your enrolled patients by call or text, collects how they are doing, gathers validated outcome surveys, reminds them to take and refill their medications, and routes anything concerning to your staff. It logs all of it as it happens, so the care your practice delivers between visits is documented and billable without anyone chasing paperwork.

Your team. The agent does the outreach and the paperwork. Your medical assistant or nurse reviews what it collects and cares for the patients who need attention, under your physicians’ supervision. The agent makes those minutes efficient. It never replaces them.

Yes. Medicare has paid practices for monthly care management for years. Most practices never bill it because the outreach and documentation take staff time nobody has. The Care Agent produces the consent records, care plans, time logs, and monthly reports your biller needs.

Yes. Between visits, the Care Agent reminds patients to take and refill their medications, checks how they are doing, and escalates concerns to your team.

The platform automatically excludes a surgeon’s own post-operative patients from billing during the global period. Their check-ins and outcome surveys still run, and the billing rules respect the bundle.

Yes. The Care Agent starts from a simple patient list and works alongside Epic, athenahealth, ModMed, NextGen, eClinicalWorks, and the other major systems. No IT project required to begin.

Survey tools send forms. The Care Agent holds a conversation, remembers the patient’s history across every call, text, and email, and connects to the same platform that answers your phones, books new patients, and recalls dormant ones.