Always-on inbound
Inbound Agent
Answers every website visitor instantly and turns the qualified ones into booked patients.
- Website chat
- Symptom screening
- Self-scheduling
- After-hours coverage
The Clinekt platform
One platform. Every patient activated.
Every agent shares one memory of every patient, from first click to the care between visits.
Northside Orthopedics · Tonight’s activityLive
InboundNew patient bookedKnee evaluation · Thursday 2:40 PM
9:12 PMRecallMaria G. rebookedAnnual follow-up · last seen 14 months ago
9:04 PMOutboundCampaign lead screenedSearch ad, consult booked
8:55 PMCarePost-op check-in documentedDay 12 · recovery on track
8:41 PMToday
14Patients booked
6Patients reactivated
32Check-ins completed
3Escalated to staff
The patient journey
Every step of the journey, covered.
One agent hands the patient to the next. Nothing falls between them.
Discovered
An ad, a search, a referral, your website.
Outbound AgentEngaged & screened
Answered the moment they arrive, day or night.
Inbound AgentBooked & seen
On your schedule, synced to your EHR, cared for by your team.
Your teamCared for in between
Monthly check-ins and outcome surveys, documented and billable.
Care AgentBrought back
Follow-ups due and lapsed plans, reached and rebooked.
Recall AgentThe agents
Every agent. One team.
Each one owns a job. All of them share one memory of every patient.
Proactive outreach
Recall Agent
Finds overdue and dormant patients in your records and brings them back on the schedule.
- Overdue patient finding
- Phone, text & email
- Two-way conversations
- Rebooking
Provable growth
Outbound Agent
Brings in net-new demand and proves what every channel produced, click to procedure.
- Growth campaigns
- Click conversion
- End-to-end attribution
- Channel ROI
Between visits
Care Agent
Runs monthly care between visits and documents it so your biller can bill it.
- Monthly check-ins
- Outcome surveys
- Escalation to staff
- Billing documentation
What we handle
Everything your agents take off the desk.
Every job below comes with the platform, grouped by the agent that owns it, and every one is tracked from first touch to completed visit.
Inbound Agent
- Scheduling and bookingPatients pick a real time, day or night.
- Inbound call managementCalls and website inquiries answered the moment they arrive.
- Enrollment and intakeNew patients screened and registered in about two minutes.
- Insurance verificationCoverage checked before the visit.
- ReferralsEvery referral screened, routed, and booked.
Recall Agent
- Recall and reactivationOverdue patients found in your records and booked back in.
- Appointment remindersEvery visit confirmed by text, call, or email.
Outbound Agent
- Growth campaignsNet-new demand from every channel, traced to the visit.
- Marketing attributionEvery patient followed from first click to completed visit.
Care Agent
- Patient retentionMonthly check-ins keep patients connected between visits.
- Medication adherenceReminders to take and refill, with concerns sent to your team.
- BillingBilling questions answered and balances collected.
Receptionist AI waits for the call. Clinekt’s agents go get the patient. Everything a front desk handles is included, and the agents keep working the patients who never called.
Priced per provider per month.
Built into every agentHIPAA compliant and SOC 2 Type IIRead-only EHR accessPhone, text, and email in one threadCustomizable voicesMultiple languagesReal-time dashboardOne memory of every patient
Clinekt OS
Every conversation feeds one memory.
Maria texted the practice eight months after her surgery. Clinekt OS recognized her before the agent said a word, and the conversation picked up where it left off.
Incoming text · (205) 555-0114
Hi, it’s Maria. My knee is acting up again, can I get in this week?
Recognized · Clinekt OSReturning patient: Maria G.History: Knee evaluation, Dr. Smith, booked via website chatPrefers: Text · mornings
Hi Maria, sorry to hear your knee is flaring up. Dr. Smith has a morning opening Thursday at 9:40, want me to book it?
Yes please, that works.
Across the platform
1M+
Patient interactions completed across the platform
24×
Average return on investment
+12%
Appointment volume increase
Same day
Live same day. No IT project, no new staff workflow
Questions
Questions practices ask first.
What does Clinekt actually do?
Patient engagement that ends in a booked visit. Clinekt gives your practice a team of AI agents that answer calls and website inquiries, screen and book new patients, send reminders, verify insurance, handle referrals, bring overdue patients back from your records, and check in with patients between visits, by phone, text, email, and chat, around the clock. Every agent shares one memory of every patient: Inbound, Recall, Outbound, and Care.
What does Clinekt handle for a practice?
Scheduling and booking, appointment reminders, inbound call management, enrollment and intake, insurance verification, billing questions and balances, referrals, recall and reactivation, patient retention, medication adherence, and marketing attribution. Every conversation is logged and every patient is tracked from first touch to completed visit.
How is Clinekt different from a chatbot?
Chatbots answer questions. Clinekt's agents convert. The Inbound Agent engages every visitor and caller in the moment, screens their needs in under two minutes, captures contact details and insurance, and hands your scheduler a patient who is ready to book. A website gets traffic. The agent converts it. Clinekt is not a reminder tool or a marketing agency either: the agents go get the patient and hand your team the booking.
Does Clinekt answer our phones?
Yes. Clinekt answers inbound calls the moment they ring, day or night, screens the caller, books the visit, and routes anything else to the right person on your team. Website inquiries get the same treatment, so no patient waits for a callback.
How fast can we go live?
Same day for the website agent: one script tag and about 10 minutes of work. Phone answering and EHR connections are set up with you, not by you, and none of it needs an IT project, staff training, or a new workflow.
Does Clinekt work with our EHR?
Yes. Clinekt connects to athenahealth, ModMed, NextGen, eClinicalWorks, Epic, Cerner, and more. The Recall Agent works through your EHR to find dormant patients, and PHI stays locked down at every step. You can also start without an integration and grow into it at your pace.
Will this add work for our front desk?
No. The agents do the answering, screening, and follow-up your front desk does by hand today, then deliver screened, ready-to-book patients into your existing workflow. No new logins, no double entry, nothing for your team to babysit.