Answer
Answer every patient, at once.
Calls and website visitors are answered day or night, screened in about two minutes, checked against the insurance you accept, and booked. Referrals are worked the same way.
Meet the Inbound Agent
Patient engagement software
Patient engagement software that ends in a booked visit.
Clinekt is an AI patient engagement platform for medical practices and health systems. AI agents answer every call and website visitor, bring overdue patients back, and follow up between visits, all synced to your EHR.
What it is
What is AI patient engagement software?
AI patient engagement software uses AI agents to hold the conversations a practice has with its patients: answering calls and website visitors, booking and confirming visits, bringing overdue patients back, and checking in between visits. Clinekt runs those conversations by phone, text, email, and chat, in your practice's name, and each one ends in a booked visit or a documented check-in.
Bring back
Bring overdue patients back.
Patients who are due or dormant are found in your EHR and reached by phone, text, and email until they are back on the schedule. Every booked visit is confirmed and reminded.
Meet the Recall AgentReach
Reach the patients who have not found you.
Growth campaigns bring in net-new patients under your brand, and every one is traced from the first click to the completed visit.
Meet the Outbound AgentFollow up
Follow up between visits.
Monthly check-ins, medication reminders, and outcome surveys keep patients on their plan, and the work is documented so your practice can bill for it.
Meet the Care AgentHow it compares
How Clinekt differs from the tools you already know.
Most patient engagement tools message the patients you already scheduled. Clinekt starts earlier, with the patient who has not booked yet, and ends later, with completed care.
Versus
Reminder tools
Reminder and messaging tools confirm visits that are already on the schedule. Clinekt sends those reminders too, and it also answers the phone, books the new patient, and works the overdue list.
Reminders vs recall vs reactivationVersus
Patient portals
A portal waits for the patient to log in. Clinekt reaches out by phone, text, and email, holds a real conversation, and needs no app, password, or download from the patient.
Six types of patient engagement softwareVersus
AI receptionists
Receptionist AI waits for the call. Clinekt's agents go get the patient: they answer what rings, then engage the website visitor who never calls and the dormant chart nobody has time for.
Best AI receptionist software comparedVersus
Reactivation software
Reactivation tools send batch outreach to a list. The Recall Agent holds real conversations until the patient is booked, and it shares one memory with every other agent.
Best patient reactivation software comparedWhat it produces
Engagement you can count on the schedule.
What practices on Clinekt see, across every specialty we serve. Every patient is traced from first call or click to completed visit, so the numbers come from your own schedule.
By the numbers
82%
Of patients try to book outside office hours
8-12%
Website visitor engagement, vs under 1% for forms
+12%
Average lift in appointment volume after go-live
24×
Average return for every dollar spent on Clinekt
By specialty
Patient engagement software for your specialty.
The agents screen, book, and follow up in the language of each specialty.
Orthopedic patient engagement softwareBody-region screening and surgical candidates›Physical therapy patient engagement softwareEvaluations booked and plans of care finished›Oral surgery patient engagement softwareReferrals and consults, booked around the clock›Dental patient engagement softwareNew patients and overdue hygiene recall›Dermatology patient engagement softwareMedical, surgical, and cosmetic visits›Ophthalmology patient engagement softwareExams, surgical consults, and rechecks›Urology patient engagement softwarePrivate intake and surveillance recall›Primary care patient engagement softwareWellness visits and chronic-care follow-ups›Cardiology patient engagement softwareReferrals, tests, and device follow-ups›Pediatric patient engagement softwareWell visits, sick visits, and immunizations›Rheumatology patient engagement softwareLong wait lists and infusion schedules›Behavioral health patient engagement softwareFirst appointments kept, drop-offs brought back›
Pricing
Pricing without the fine print.
Your plan is sized to your practice and grows as you add providers.
- One simple rate per provider per month, with nothing hidden
- Support and tuning from our team, for as long as you are with us
- No multi-year contract. Stay because it works
FAQ
Common questions about patient engagement software.
What is patient engagement software?
Patient engagement software is the set of tools a practice uses to communicate with patients outside the exam room: answering calls and messages, scheduling, reminders, intake, recall, and follow-up between visits. AI patient engagement software, like Clinekt, uses AI agents to hold those conversations by phone, text, email, and chat, so they happen around the clock without adding staff.
What is an AI patient engagement platform?
An AI patient engagement platform puts every patient conversation on one system with one memory of every patient. On Clinekt, the Inbound Agent answers calls and website visitors and books them, the Recall Agent brings overdue patients back, the Outbound Agent reaches net-new patients, and the Care Agent follows up between visits.
How is Clinekt different from other patient engagement software?
Most patient engagement software sends reminders and messages to patients who are already scheduled. Clinekt is patient engagement that ends in a booked visit: the agents answer the patient who has not booked yet, work the dormant charts in your EHR, and trace every patient from first contact to completed care.
How is patient engagement software priced?
Clinekt is priced at one simple rate per provider per month, with support and tuning included and no multi-year contract. Your plan is sized to your practice and grows as you add providers. Book a 15-minute demo and we will walk through pricing for your practice size.
Does Clinekt work with our EHR?
Yes. Clinekt connects to athenahealth, ModMed, NextGen, eClinicalWorks, Epic, Cerner, and more with read-only access, and the Recall Agent works through your EHR to find overdue patients. You can also start without an integration and grow into one at your pace.
What support do we get when something goes wrong?
Support and tuning from our team are included for as long as you are with us. The agents hand anything they cannot resolve to your staff with the full conversation attached, and we review and tune the agents with you after go-live.
How fast can we go live?
Same day for the website agent: one script tag and about 10 minutes of work. Phone answering and EHR connections are set up with you, not by you, and none of it needs an IT project, staff training, or a new workflow.
Is Clinekt HIPAA compliant?
Yes. Clinekt is HIPAA compliant and SOC 2 Type II, signs a BAA with every client, and encrypts all data in transit and at rest. Compliance evidence is available in our Trust Center.
Which specialties does Clinekt support?
Orthopedics, physical therapy, oral surgery, dentistry, dermatology, ophthalmology, urology, primary care, cardiology, pediatrics, rheumatology, behavioral health, and health systems with many service lines. The agents screen, book, and follow up in the language of each specialty.
Resources
Go deeper on patient engagement.
Buyer guides and definitions, written for the people who run specialty practices.
- Buying guidePatient engagement software for specialty practicesSix types compared, with fit by specialty, hidden fees, and what to measure in a pilot.›
- ExplainerPatient engagement vs patient activationEngagement is what your organization does. Activation is what the patient does next.›
- Buying guideBest orthopedic patient engagement softwareHow the options compare, and how one practice reached a 60% booking rate.›