Clinekt is AI patient engagement software for practices on eClinicalWorks. Its agents talk with patients by phone, text, email, and website chat in your practice's name, hold the conversation until a visit is booked, verify insurance, and hand your schedulers a booking-ready patient with the conversation attached. eClinicalWorks is the ambulatory EHR and practice management system behind more than 150,000 providers, with healow as its patient-facing app. Clinekt works alongside it, with no IT project, and the first agent is live the same day.
Your IT team, your eClinicalWorks administrator, and your front desk have nothing to rebuild.
One script tag on your website and a phone line for the agents. Clinekt works alongside eClinicalWorks from day one.
Same dayPatients are greeted in your practice's name, by phone, text, email, or website chat, around the clock. The Recall Agent reaches the overdue patients first.
Around the clockYour schedulers receive a booking-ready patient with the right provider and the conversation attached, and book in eClinicalWorks the way they always have.
Your eClinicalWorks workflowEvery conversation is saved to Clinekt OS, so recall, outreach, and between-visit care start with full context.
One portalIn the order patients meet them, with every patient traced from first touch to completed visit.
Calls, texts, and website chat answered the moment they arrive, insurance verified, the right provider matched, and a booking-ready patient handed to your eClinicalWorks schedulers.
Meet the Inbound AgentWorks from the patient list your practice provides: recall intervals, unfinished plans of care, patients not seen in twelve months. Reaches each one by phone, text, and email until the visit is booked.
Meet the Recall AgentEvery patient followed from first click to completed visit, so you see which channels bring patients who show up.
Meet the Outbound AgentMonthly check-ins, NPS after every visit, Google reviews asked for, medication reminders, and billing questions answered.
Meet the Care AgentClinekt sits in front of the practice, not inside the EHR. These are the things that do not change.
Clinekt supplies the patient, the context, and the follow-up. The booking reaches your schedulers with the conversation attached, and they finish it in eCW.
Ventura Orthopedics, a five-location group on eCW, had more than 300 completed appointments and more than 200 new patients in its first month live, every one verified in eClinicalWorks.
The agents book by the rules you set: which provider, which visit type, which location, which day. Nothing is booked that your schedulers would not have booked.
HIPAA compliant and SOC 2 Type II, a BAA with every client, AES-256 in transit and at rest. Evidence in our Trust Center.
Ventura Orthopedics, a five-location group on eClinicalWorks, had more than 300 completed appointments and more than 200 new patients in its first month live, every one verified in eCW. Every patient is traced from first call or click to completed visit, so the numbers come from your own schedule.
Each specialty page covers the questions, the routing, and the recall intervals that specialty's patients need.
Your plan is sized to your practice and grows as you add providers.
Clinekt works alongside eClinicalWorks today, in production, at a five-location orthopedic group. The agents engage and book patients in your practice's name, your schedulers finish the booking in eCW the way they do now, and the completed visits are counted in eCW, which is how Ventura's first-month results were verified.
No. Clinekt works alongside eClinicalWorks. Qualified patients are delivered to your scheduling team with full context, and your team books in eClinicalWorks exactly the way it does today. Deeper integrations are available where a practice wants them.
Both, in that order. The agent holds the conversation until the patient has a confirmed time with the right provider, then your eClinicalWorks schedulers get the booking with the conversation attached. Anything the agent cannot finish goes to a person right away.
From the patient list your practice provides: who is due for a recall, who stopped partway through a plan of care, and who has not been seen in twelve months. The list refreshes, and the agent works it by phone, text, and email until the visit is booked or the patient says no.
We do. Setup is a single website embed followed by a short review of your providers, visit types, and routing rules. Phone answering is set up with you, not by you. None of it needs an IT project or staff training.
Same day for the website agent: one script tag and about 10 minutes of work. Phone answering and recall follow within the first week, and nothing waits on an EHR project.
The same agent answers. 82% of patients try to book outside office hours, so calls, texts, and chats at 9 pm are answered and booked the same way they are at 9 am.
One simple rate per provider per month, with support and tuning included and no multi-year contract. Your plan is sized to your practice and grows as you add providers. Book a 15-minute demo and we will walk through pricing for your practice size.
How the agents work, every system we work alongside, and a customer by name.
A 15 minute demo on a website like yours: the agent engages a new patient, books the visit, and hands it to your team while you watch.
