AI medical receptionist

An AI receptionist that goes and gets the patient.

Receptionist AI waits for the phone to ring. Clinekt answers what rings, by phone, text, and chat, in your practice's name, around the clock. Then its agents engage the new patients who never call, bring back the ones who are overdue, and follow up between visits. Everything runs autonomously: no added staff, no new workflows, and nothing landing on your front desk.

  • HIPAA compliant
  • SOC 2 Type II
What it is

What is an AI medical receptionist?

An AI medical receptionist answers a practice's phone and messages the way a front desk would: it greets the patient, answers questions about hours, locations, insurance, and services, books, confirms, or reschedules the visit, and hands anything it cannot resolve to your staff with the conversation attached. Clinekt covers every front desk job an AI receptionist is bought for, as one part of a patient engagement platform that also brings patients in, brings them back, and keeps them on their plan.

Answer

Every call answered, day or night.

New and existing patients are answered the moment they call, text, or reach your website, in your practice's name, with no hold music and no voicemail. Nights, weekends, and lunch hours included.

Meet the Inbound Agent
Book

Booked, confirmed, and reminded.

The receptionist checks the insurance you accept, books the visit with the right provider, confirms it, and sends the reminders, so the patient shows up.

How AI patient scheduling works
Handle

Questions, referrals, and billing handled.

Hours and directions, referral calls worked and booked, billing questions answered and balances collected, and every conversation documented for your team.

What an AI front desk handles
Hand off

Your staff gets the conversation, not the call.

Anything the receptionist cannot resolve is routed to the right person with the full transcript, so nobody starts over from "how can I help you?".

One portal, every patient
How it compares

How Clinekt differs from the receptionist tools you already know.

Most AI receptionists answer the phone and stop there. Clinekt answers the phone, and then goes and gets the patients who never called.

Versus

Answering services

A human answering service takes a message. Clinekt answers the patient's questions, checks insurance, books the visit, and documents it, at any hour, for one rate per provider.

What an after-hours answering service costs
Versus

Voice-only AI receptionists

A voice receptionist waits for the call. Clinekt's receptionist is one agent on a platform that also engages new patients who never call, brings back overdue patients, and follows up between visits.

Best AI receptionist software compared
Versus

Online scheduling pages

A booking page waits for the patient to find it and fill it in. Clinekt holds a conversation first, so the right patient lands with the right provider at the right time.

AI medical scheduling software compared
Versus

Adding front desk staff

Another hire covers one line during office hours. Clinekt covers every line and every channel around the clock, so your front desk spends its day with the patients in the lobby.

How much an AI receptionist costs
What it produces

Calls answered, visits booked, nothing missed.

What practices on Clinekt see, across every specialty we serve. Every patient is traced from first call or click to completed visit, so the numbers come from your own schedule.

By the numbers
82%
Of patients try to book outside office hours
24/7
Nights, weekends, and lunch hours covered
+12%
Average lift in appointment volume after go-live
24×
Average return for every dollar spent on Clinekt
Pricing

Pricing without the fine print.

Your plan is sized to your practice and grows as you add providers.

  • One simple rate per provider per month, with nothing hidden
  • Support and tuning from our team, for as long as you are with us
  • No multi-year contract. Stay because it works
FAQ

Common questions about AI medical receptionists.

What is an AI medical receptionist?

An AI medical receptionist answers a practice's calls and messages, answers the patient's questions, books or reschedules the visit, confirms it, and hands anything it cannot resolve to your staff with the conversation attached. Clinekt's receptionist works by phone, text, and chat, in your practice's name, around the clock.

Is an AI receptionist HIPAA compliant?

Clinekt is. We are HIPAA compliant and SOC 2 Type II, we sign a BAA with every client, and all data is encrypted in transit and at rest. Ask any vendor for the same three things before you let them answer a patient call. Compliance evidence is available in our Trust Center.

What calls can it handle, and what does it hand off?

It handles scheduling and rescheduling, hours and directions, insurance questions, referral calls, billing questions, and after-hours calls. Anything clinical, anything urgent, and anything the patient asks to take to a person is routed to your team right away, with the full conversation attached.

Does it replace our front desk?

No. It takes the calls and messages that come in while your team is with patients, and the ones that come in when nobody is there. Your staff gets the booked visit and the conversation, and spends the day with the patients in the lobby.

Can it book directly into our schedule?

Yes. Clinekt works alongside athenahealth, ModMed, NextGen, eClinicalWorks, Epic, Cerner, and the other major systems, so the receptionist books a real time with the right provider. You can also start without an integration and grow into one at your pace.

What does it sound like to patients?

Like your practice. The receptionist speaks in your name, in the languages your patients speak, with a voice you choose. Patients can reply by phone, text, or chat, and the conversation carries across all three.

How much does an AI receptionist cost?

Clinekt is priced at one simple rate per provider per month, with support and tuning included and no multi-year contract. Your plan is sized to your practice and grows as you add providers. Book a 15-minute demo and we will walk through pricing for your practice size.

How fast can we go live?

Same day for the website agent: one script tag and about 10 minutes of work. Phone answering is set up with you, not by you, and none of it needs an IT project, staff training, or a new workflow.

How is Clinekt different from other AI receptionists?

Receptionist AI waits for the call. Clinekt's agents go get the patient: the receptionist answers what rings, and the same platform engages the new patients who never call, brings back the patients who are overdue, and follows up between visits. One memory of every patient, one portal, one rate.