The Inbound Agent

Every visitor answered. Every patient captured.

It answers every website visitor in your practice's name, screens them in minutes, and books the qualified ones. Around the clock.

Northside Orthopedics · Inbound AgentLive
Tonight on your website
Engaged
Visitor started a conversationKnee swelling after running · wants to be seen this week
9:12 PM
Screened
Surgical candidate identifiedSpecialty questions · about two minutes
9:14 PM
Booked
New patient on the scheduleThursday 2:40 PM · synced to your EHR
9:15 PM
Follow-up
Not ready yet, staying in touchText scheduled for Tuesday morning
8:47 PM
Answered
Insurance question resolvedAfter hours · no staff involved
8:16 PM
Tonight
12Conversations held
5Patients screened
3Appointments booked
0Visitors missed
See it run

What happens when someone lands on your website at 9pm.

No form, no callback, no hold music. A conversation that ends in a booked visit.

Engaged, instantlyGreeted in your practice's name and asked what is going on.The moment they land
Screened in minutesSpecialty-trained questions sort the surgical candidate from the browser.About two minutes
Offered real timesActual openings that fit the visit type and the patient's preference.Your real schedule
Booked & syncedOn your schedule with the whole conversation attached for your front desk.Your EHR
RememberedSaved to Clinekt OS, so every future conversation starts warm.Clinekt OS
What it does

A front door that never closes.

98% of website visitors leave without making contact. The Inbound Agent is how you keep them.

Around the clock

Engages every visitor, instantly

The agent opens a conversation the moment someone lands, at 2pm or 2am, and answers their questions on the spot.

Specialty trained

Screens like it works for you

Specialty-trained questions qualify patients in about two minutes, so your schedulers only ever see patients who are ready.

EHR synced

Books real appointments

Qualified patients pick a real time and land on your schedule with full context for your front desk.

Persistent

Follows up until they book

Visitors who are not ready today keep hearing from the agent, politely and in your voice, until the visit is on the books.

Clinekt OS

Every conversation, remembered.

The Inbound Agent writes to one memory, so Recall and Care Management already know this patient.

Why it matters
The patient it books tonight is never a stranger to your practice again: recognized on every call, text, and visit from here on.
My knee has been swelling after runs. Could I see someone this week?
We can help with that. A few quick questions and I'll find you a time that works.
Booked · New patient
Thursday 2:40 PM · Knee evaluation
Saved to:Clinekt OS · full conversation attached
8-12%
Visitor engagement, vs under 1% for forms
~2 min
To a screened, qualified patient
24/7
Nights, weekends, and lunch hours covered
60%
Lead-to-appointment rate at Baldwin Bone & Joint

Watch the Inbound Agent book a patient live.

A 15 minute demo on a website like yours: engaged, screened, and booked while you watch.