New patients
Answers every new patient and books the visit.
Calls, texts, and website chat answered the moment they arrive, insurance eligibility verified, the right provider matched, and the visit booked directly into ModMed.
Meet the Inbound Agent
ModMed integration
AI patient engagement that books directly into ModMed.
Clinekt is AI patient engagement software for practices on ModMed. Its agents talk with patients by phone, text, email, and website chat in your practice's name, hold the conversation until the visit is booked directly into your ModMed schedule, verify insurance eligibility, and hand your team only the patients who need a person. ModMed's EMA is the specialty EHR for dermatology, ophthalmology, orthopedics, ENT, plastic surgery, podiatry, urology, and gastroenterology, with ModMed Practice Management alongside it. Clinekt connects to it with no IT project, and the first agent is live the same day.
How it connects
One embed on your website. Nothing inside ModMed changes.
Your IT team, your ModMed administrator, and your front desk have nothing to rebuild.
Connect
One script tag on your website and a phone line for the agents. Clinekt connects to ModMed from day one.
Same dayEngage
Patients are greeted in your practice's name, by phone, text, email, or website chat, around the clock. The Recall Agent reaches the overdue patients first.
Around the clockBook in ModMed
The agent books the appointment directly into your ModMed schedule, with the right provider and the conversation attached. Your schedulers see it on the calendar they already use.
Your ModMed scheduleRemember
Every conversation is saved to Clinekt OS, so recall, outreach, and between-visit care start with full context.
One portalWhat the agents do
Every job, for a practice on ModMed.
In the order patients meet them, with every patient traced from first touch to completed visit.
Overdue patients
Finds the overdue list and brings it back.
Works from the patient list your practice provides: recall intervals, unfinished plans of care, patients not seen in twelve months. Reaches each one by phone, text, and email until the visit is booked.
Meet the Recall AgentNet-new demand
Runs campaigns and proves them to the visit.
Every patient followed from first click to completed visit, so you see which channels bring patients who show up.
Meet the Outbound AgentBetween visits
Keeps patients connected and reviews coming in.
Monthly check-ins, NPS after every visit, Google reviews asked for, medication reminders, and billing questions answered.
Meet the Care AgentWhat stays the same in ModMed
Your workflow, your providers, your rules.
Clinekt books into ModMed without changing how your practice runs it. These are the things that do not change.
01
EMA stays exactly as your providers know it
Nothing in the EMA workflow changes. The agents work in front of the practice: the phone, the website, the overdue list, the follow-up.
02
Specialty rules stay yours
Body-part routing in orthopedics, cosmetic and medical calendars in dermatology, surgical and clinic days in ophthalmology: the agents book by your rules, with the right provider.
03
Your providers' calendars
The agents book by the rules you set: which provider, which visit type, which location, which day. Nothing is booked that your schedulers would not have booked.
04
Your security posture
HIPAA compliant and SOC 2 Type II, a BAA with every client, AES-256 in transit and at rest. Evidence in our Trust Center.
What it produces
Engagement you can count on the schedule.
What practices on Clinekt see, across every specialty and system we connect to. Every patient is traced from first call or click to completed visit, so the numbers come from your own schedule.
By the numbers
+12%
Average lift in appointment volume after go-live
1M+
Patient interactions handled by the agents
82%
Of patients try to book outside office hours
Same day
From signed agreement to the first agent live
By specialty
Specialties we serve on ModMed.
Each specialty page covers the questions, the routing, and the recall intervals that specialty's patients need.
Dermatology patient engagement softwareMedical, surgical, and cosmetic visits›Ophthalmology patient engagement softwareExams, surgical consults, and rechecks›Orthopedic patient engagement softwareBody-region screening and surgical candidates›Urology patient engagement softwarePrivate intake and surveillance recall›
Pricing
Pricing without the fine print.
Your plan is sized to your practice and grows as you add providers.
- One simple rate per provider per month, with nothing hidden
- Support and tuning from our team, for as long as you are with us
- Month to month, no long-term contract. Stay because it works
FAQ
Questions ModMed practices ask.
How does Clinekt work with ModMed?
Clinekt connects to ModMed EMA and ModMed Practice Management. The agents engage patients in your practice's name, by specialty rules you set, and book the appointment directly into the ModMed schedule. Dermatology, ophthalmology, orthopedics, and urology practices on ModMed are live the same day.
Does Clinekt require an IT project to connect to ModMed?
No. Clinekt connects to ModMed as it is, with no reconfiguration, so the agent books the appointment directly into your ModMed schedule from the first week. Your team sees the visit on the calendar it already uses, with the conversation attached.
Does the agent book the appointment, or hand it to staff?
The agent books it. It holds the conversation until the patient has a confirmed time with the right provider, books the appointment directly into ModMed, and confirms it with the patient. Anything the agent cannot finish goes to a person right away, with the conversation attached.
How does the Recall Agent know who is overdue?
From the patient list your practice provides: who is due for a recall, who stopped partway through a plan of care, and who has not been seen in twelve months. The list refreshes, and the agent works it by phone, text, and email until the visit is booked or the patient says no.
Who handles setup?
We do. Setup is a single website embed followed by a short review of your providers, visit types, and routing rules. Phone answering is set up with you, not by you. None of it needs an IT project or staff training.
How fast can we go live?
Same day for the website agent: one script tag and about 10 minutes of work. Phone answering and recall follow within the first week, and nothing waits on an EHR project.
What happens after hours?
The same agent answers. 82% of patients try to book outside office hours, so calls, texts, and chats at 9 pm are answered and booked the same way they are at 9 am.
How is Clinekt priced?
One simple rate per provider per month, with support and tuning included, month to month, with no long-term contract. Your plan is sized to your practice and grows as you add providers. Book a 15-minute demo and we will walk through pricing for your practice size.
Resources
More on Clinekt and ModMed.
How the agents work, every system we connect to, and a customer by name.
- How it worksHow Clinekt's AI agents workFive steps from first contact to a kept visit, every job by agent, every channel.›
- IntegrationsEHR integrationsEvery system we work with, and how the booking lands on your schedule.›
- CategoryPatient engagement softwareWhat AI patient engagement software is, what it should do, and how it compares.›
- NextDermatology patient engagement softwareSpecialty routing, recall intervals, and the questions those patients ask.›