Artera is a patient communication platform founded in 2015 (formerly WELL Health) in Santa Barbara, describing itself as "the leading agentic healthcare company", with "1,000+ healthcare organizations" on its site. Clinekt is AI patient engagement software for specialty and primary care practices: its agents reach patients by phone, text, email, and website chat in your practice's name, book the visit, bring overdue patients back from your records, and hand your team only what needs a person. The short version: choose Artera if you are a health system, FQHC, or federal program that needs enterprise messaging at scale in 30+ languages with FedRAMP and HITRUST on the list; choose Clinekt if you are a specialty or primary care practice that wants a named recall program working your records, new patients booked from your website and phone, and a practice-sized price, live the same day.
Facts about Artera come from Artera's public website on November 2, 2026, are vendor-reported, and may change. If something here is out of date, tell us and we will fix it.
Clinekt. Specialty and primary care practices: orthopedics, physical therapy, oral surgery, dentistry, dermatology, ophthalmology, urology, primary care, cardiology, pediatrics, rheumatology, and behavioral health, and health systems that run those service lines.
Artera. FQHCs and community health centers, health systems, and federal agencies, across 14 listed specialties including primary care, orthopedics, dermatology, ophthalmology, oncology, and pediatrics.
Clinekt. Phone, text, email, and website chat in one thread, so a patient can start on one channel and answer on another. Voices you choose, in the languages your patients speak.
Artera. Voice AI, SMS and RCS, email, and web chat or secure messaging, in "30+ Languages".
Clinekt. The agent holds the conversation until the patient has a confirmed time with the right provider, verifies insurance, and hands your schedulers the booking with the conversation attached. Anything clinical, urgent, or requested goes to a person right away.
Artera. Its agent "schedules appointments in real-time" and "Routes complex requests to staff with full context". Its site notes that "Integration capabilities vary by EHR system and version".
Clinekt. The Recall Agent works from your records: recall intervals, unfinished plans of care, patients not seen in twelve months. It reaches each patient by phone, text, and email until the visit is booked or the patient says no, with nothing landing on staff.
Artera. The word recall does not appear on its site; a care-gap agent sends preventive-care reminders and wellness-visit outreach automatically.
The same facts for the jobs a buyer asks about next.
Clinekt. Website chat greets and books new patients with no form or login, and the phone is answered after hours the same way it is at 9 am. 82% of patients try to book outside office hours.
Artera. New-patient scheduling appears on its site as a demo title. Its agent "answers calls 24/7" with urgent and non-urgent triage. Website chat that books a new patient is not stated.
Clinekt. Insurance verification, registration and intake, referrals received and routed, billing questions answered and balances collected, NPS after every visit with Google reviews asked for, medication reminders, and campaign attribution to the completed visit.
Artera. Intake, payments and payment plans, referrals, and insurance verification (mentioned as demo and custom services). A Newton Clinic case study raised a Google rating from 2.3 to 3.5 stars.
Clinekt. Works alongside Epic, athenahealth, ModMed, NextGen, eClinicalWorks, Cerner (Oracle Health), AdvancedMD, Greenway, Veradigm, Nextech, and the dental practice management systems. No IT project; the first agent is live the same day.
Artera. Epic, Oracle, MEDITECH Expanse, Veradigm, athenahealth, eClinicalWorks, Greenway, NextGen, ModMed, AdvancedMD, and myAvatar.
Clinekt. One rate per provider per month, support and tuning included, no multi-year contract.
Artera. Not stated on its site.
Both are real products with real customers. The difference is the job you are hiring for.
You are a health system, FQHC, or federal program that needs enterprise messaging at scale in 30+ languages with FedRAMP and HITRUST on the list.
You are a specialty or primary care practice that wants a named recall program working your records, new patients booked from your website and phone, and a practice-sized price, live the same day.
Clinekt. HIPAA compliant and SOC 2 Type II, a BAA with every client, AES-256 in transit and at rest. Evidence in our Trust Center.
Artera. SOC 2 Type 2, HITRUST Certified, HIPAA Compliant, FedRAMP, ISO 27001 and 27701; it states identifiable PHI is not used to train its models.
Named results on Artera's site, vendor-reported: Hackensack Meridian Health, $2.7M incremental revenue from a mammography campaign; United Health Centers of the San Joaquin Valley, $3M in revenue. Clinekt's: Ventura Orthopedics, a five-location group, had more than 300 completed appointments and more than 200 new patients in its first month live, verified in eClinicalWorks. Every Clinekt patient is traced from first call or click to completed visit, so the numbers come from your own schedule.
Your plan is sized to your practice and grows as you add providers.
For the patient-facing work, yes: answering, booking, recall, reminders, follow-up, and reviews. Artera is a patient communication platform founded in 2015 (formerly WELL Health) in Santa Barbara, describing itself as "the leading agentic healthcare company", with "1,000+ healthcare organizations" on its site; if you rely on parts of it that Clinekt does not do, such as in-office hardware or a payments bundle, practices run both.
Clinekt's agent holds the conversation until the patient has a confirmed time with the right provider, verifies insurance, and hands your schedulers the booking with the conversation attached, so the visit lands in the workflow your team already uses. Artera's own site describes its booking this way: Its agent "schedules appointments in real-time" and "Routes complex requests to staff with full context". Its site notes that "Integration capabilities vary by EHR system and version".
Clinekt works alongside Epic, athenahealth, ModMed, NextGen, eClinicalWorks, Cerner (Oracle Health), AdvancedMD, Greenway, Veradigm, Nextech, and the dental practice management systems, with no IT project to start. Artera lists: Epic, Oracle, MEDITECH Expanse, Veradigm, athenahealth, eClinicalWorks, Greenway, NextGen, ModMed, AdvancedMD, and myAvatar.
Clinekt is one rate per provider per month, support and tuning included, no multi-year contract; we size the plan to your practice on a 15-minute call. Artera: Not stated on its site.
Clinekt is HIPAA compliant and SOC 2 Type II, signs a BAA with every client, and encrypts every conversation in transit and at rest; evidence is in our Trust Center. Artera states: SOC 2 Type 2, HITRUST Certified, HIPAA Compliant, FedRAMP, ISO 27001 and 27701; it states identifiable PHI is not used to train its models.
Clinekt: same day for the website agent (one script tag and about 10 minutes), phone answering and recall set up with you in the first week, no IT project. Artera does not state a go-live time on its site.
How Clinekt works, the category pages, and a customer by name.
A 15 minute demo: the agent engages a new patient, books the visit, and hands it to your team while you watch.
