Relatient is a patient access platform founded in 2012 in Atlanta, sold as Dash, with "50,000+ providers" and more than 170 million appointments a year on its site. Clinekt is AI patient engagement software for specialty and primary care practices: its agents reach patients by phone, text, email, and website chat in your practice's name, book the visit, bring overdue patients back from your records, and hand your team only what needs a person. The short version: choose Relatient if you are a health system or large specialty group that wants self-scheduling at volume with Voice AI and chat on top of it; choose Clinekt if you are a specialty or primary care practice that wants the agents to go get the patient: new patients on your website and phone, overdue patients from your records, and one portal that traces every one to a completed visit.
Facts about Relatient come from Relatient's public website on November 2, 2026, are vendor-reported, and may change. If something here is out of date, tell us and we will fix it.
Clinekt. Specialty and primary care practices: orthopedics, physical therapy, oral surgery, dentistry, dermatology, ophthalmology, urology, primary care, cardiology, pediatrics, rheumatology, and behavioral health, and health systems that run those service lines.
Relatient. Hospitals and health systems, specialty groups and practices, and FQHCs; its examples include orthopedics, urology, dermatology, pediatrics, primary care, and behavioral health.
Clinekt. Phone, text, email, and website chat in one thread, so a patient can start on one channel and answer on another. Voices you choose, in the languages your patients speak.
Relatient. Dash agentic Voice AI, text, email, and voice reminders, and Dash Chat with a handoff from AI to live staff. A patient portal is not stated.
Clinekt. The agent holds the conversation until the patient has a confirmed time with the right provider, verifies insurance, and hands your schedulers the booking with the conversation attached. Anything clinical, urgent, or requested goes to a person right away.
Relatient. "Patients can book and manage appointments through Voice AI during the call"; changes post to the practice system in real time, and calls are routed to the team when needed. Admins can limit AI cancellations and reschedules by provider, visit type, or location.
Clinekt. The Recall Agent works from your records: recall intervals, unfinished plans of care, patients not seen in twelve months. It reaches each patient by phone, text, and email until the visit is booked or the patient says no, with nothing landing on staff.
Relatient. "Automated recall reminders for follow-ups and routine care", plus health campaigns and broadcast messaging.
The same facts for the jobs a buyer asks about next.
Clinekt. Website chat greets and books new patients with no form or login, and the phone is answered after hours the same way it is at 9 am. 82% of patients try to book outside office hours.
Relatient. Its site reports that 70% of online bookings come from new patients; online scheduling is available 24/7 and Voice AI offers 24/7 self-service to reschedule or request. Whether every call is answered after hours is not stated.
Clinekt. Insurance verification, registration and intake, referrals received and routed, billing questions answered and balances collected, NPS after every visit with Google reviews asked for, medication reminders, and campaign attribution to the completed visit.
Relatient. Eligibility, estimates and payments, intake and consent forms, insurance card capture, referred-appointment scheduling, and surveys. Online reviews are not stated.
Clinekt. Works alongside Epic, athenahealth, ModMed, NextGen, eClinicalWorks, Cerner (Oracle Health), AdvancedMD, Greenway, Veradigm, Nextech, and the dental practice management systems. No IT project; the first agent is live the same day.
Relatient. athenahealth, ModMed, Oracle Health, Greenway, eClinicalWorks, NextGen, Epic, and Veradigm named; logos for Qualifacts, Azalea, Compulink, AdvancedMD, Nextech, and MEDITECH. Other systems "using open standards" after contact.
Clinekt. One rate per provider per month, support and tuning included, no multi-year contract.
Relatient. Not stated on its site; demo request only.
Both are real products with real customers. The difference is the job you are hiring for.
You are a health system or large specialty group that wants self-scheduling at volume with Voice AI and chat on top of it.
You are a specialty or primary care practice that wants the agents to go get the patient: new patients on your website and phone, overdue patients from your records, and one portal that traces every one to a completed visit.
Clinekt. HIPAA compliant and SOC 2 Type II, a BAA with every client, AES-256 in transit and at rest. Evidence in our Trust Center.
Relatient. SOC 2 Type 2 examination, HITRUST i1 certification, and "HIPAA-aligned safeguards", per its security page.
Named results on Relatient's site, vendor-reported: Warren Clinic, no-shows cut 50%; Virginia Urology, call abandonment cut 53%; Raleigh Orthopaedic, 78% online appointment conversion. Clinekt's: Ventura Orthopedics, a five-location group, had more than 300 completed appointments and more than 200 new patients in its first month live, verified in eClinicalWorks. Every Clinekt patient is traced from first call or click to completed visit, so the numbers come from your own schedule.
Your plan is sized to your practice and grows as you add providers.
For the patient-facing work, yes: answering, booking, recall, reminders, follow-up, and reviews. Relatient is a patient access platform founded in 2012 in Atlanta, sold as Dash, with "50,000+ providers" and more than 170 million appointments a year on its site; if you rely on parts of it that Clinekt does not do, such as in-office hardware or a payments bundle, practices run both.
Clinekt's agent holds the conversation until the patient has a confirmed time with the right provider, verifies insurance, and hands your schedulers the booking with the conversation attached, so the visit lands in the workflow your team already uses. Relatient's own site describes its booking this way: "Patients can book and manage appointments through Voice AI during the call"; changes post to the practice system in real time, and calls are routed to the team when needed. Admins can limit AI cancellations and reschedules by provider, visit type, or location.
Clinekt works alongside Epic, athenahealth, ModMed, NextGen, eClinicalWorks, Cerner (Oracle Health), AdvancedMD, Greenway, Veradigm, Nextech, and the dental practice management systems, with no IT project to start. Relatient lists: athenahealth, ModMed, Oracle Health, Greenway, eClinicalWorks, NextGen, Epic, and Veradigm named; logos for Qualifacts, Azalea, Compulink, AdvancedMD, Nextech, and MEDITECH. Other systems "using open standards" after contact.
Clinekt is one rate per provider per month, support and tuning included, no multi-year contract; we size the plan to your practice on a 15-minute call. Relatient: Not stated on its site; demo request only.
Clinekt is HIPAA compliant and SOC 2 Type II, signs a BAA with every client, and encrypts every conversation in transit and at rest; evidence is in our Trust Center. Relatient states: SOC 2 Type 2 examination, HITRUST i1 certification, and "HIPAA-aligned safeguards", per its security page.
Clinekt: same day for the website agent (one script tag and about 10 minutes), phone answering and recall set up with you in the first week, no IT project. Relatient does not state a go-live time on its site.
How Clinekt works, the category pages, and a customer by name.
A 15 minute demo: the agent engages a new patient, books the visit, and hands it to your team while you watch.
