NexHealth is a patient experience platform founded in 2016 in San Francisco, with "20,000+ practices" on its site, built around online booking, texting, forms, payments, and a connector to 70 practice systems. Clinekt is AI patient engagement software for specialty and primary care practices: its agents reach patients by phone, text, email, and website chat in your practice's name, book the visit, bring overdue patients back from your records, and hand your team only what needs a person. The short version: choose NexHealth if you want self-serve online booking, forms, texting, and payments with a wide list of practice systems, and your patients mostly book themselves; choose Clinekt if you want the phone answered and the conversation held: an agent that books the patient who calls at 9 pm, talks the overdue patient back onto the schedule, and verifies insurance before the visit, across medical specialties and dental.
Facts about NexHealth come from NexHealth's public website on November 2, 2026, are vendor-reported, and may change. If something here is out of date, tell us and we will fix it.
Clinekt. Specialty and primary care practices: orthopedics, physical therapy, oral surgery, dentistry, dermatology, ophthalmology, urology, primary care, cardiology, pediatrics, rheumatology, and behavioral health, and health systems that run those service lines.
NexHealth. Dental and medical practices, groups, DSOs, and developers; its case studies are mostly dental, with dermatology, pediatrics, direct primary care, pain care, and allergy.
Clinekt. Phone, text, email, and website chat in one thread, so a patient can start on one channel and answer on another. Voices you choose, in the languages your patients speak.
NexHealth. Text and email, and online booking from the website, Google, social media, and QR codes. Voice AI and website chat are not stated on its site; patients need no portal or app to reply.
Clinekt. The agent holds the conversation until the patient has a confirmed time with the right provider, verifies insurance, and hands your schedulers the booking with the conversation attached. Anything clinical, urgent, or requested goes to a person right away.
NexHealth. Online booking inserts the appointment into the practice system automatically. Phone calls are not part of its product pages.
Clinekt. The Recall Agent works from your records: recall intervals, unfinished plans of care, patients not seen in twelve months. It reaches each patient by phone, text, and email until the visit is booked or the patient says no, with nothing landing on staff.
NexHealth. Automated: "Set rules to automatically send 1-click recalls when patients are due", plus mass text and email campaigns.
The same facts for the jobs a buyer asks about next.
Clinekt. Website chat greets and books new patients with no form or login, and the phone is answered after hours the same way it is at 9 am. 82% of patients try to book outside office hours.
NexHealth. New-patient online booking; its site reports that 73% of appointments are booked after hours. After-hours call answering is not stated.
Clinekt. Insurance verification, registration and intake, referrals received and routed, billing questions answered and balances collected, NPS after every visit with Google reviews asked for, medication reminders, and campaign attribution to the completed visit.
NexHealth. Insurance verification across 1,200+ carriers, intake and consent forms, payments, and Google review requests. Referral management is not stated.
Clinekt. Works alongside Epic, athenahealth, ModMed, NextGen, eClinicalWorks, Cerner (Oracle Health), AdvancedMD, Greenway, Veradigm, Nextech, and the dental practice management systems. No IT project; the first agent is live the same day.
NexHealth. 70 systems including Epic, athenahealth, eClinicalWorks, ModMed, NextGen, Cerner PowerChart, MEDITECH, Tebra, AdvancedMD, Dentrix, Eaglesoft, Open Dental, CareStack, Curve, Denticon, WebPT, and Jane App.
Clinekt. One rate per provider per month, support and tuning included, no multi-year contract.
NexHealth. Quote-based by module; monthly or yearly terms (yearly paid up front), no cancellation fees, 90 days' notice on annual plans, and an offer to buy out an existing vendor contract.
Both are real products with real customers. The difference is the job you are hiring for.
You want self-serve online booking, forms, texting, and payments with a wide list of practice systems, and your patients mostly book themselves.
You want the phone answered and the conversation held: an agent that books the patient who calls at 9 pm, talks the overdue patient back onto the schedule, and verifies insurance before the visit, across medical specialties and dental.
Clinekt. HIPAA compliant and SOC 2 Type II, a BAA with every client, AES-256 in transit and at rest. Evidence in our Trust Center.
NexHealth. "Fully compliant with" HIPAA and "SOC 2 compliant" (type not stated); a trust portal lists SOC 2 and penetration-test reports.
Named results on NexHealth's site, vendor-reported: North American Dental Group, 5x new-patient appointments; Camelback Dentistry, 72% more new patients; Virginia Family Dentistry, 50% fewer no-shows and cancellations. Clinekt's: Ventura Orthopedics, a five-location group, had more than 300 completed appointments and more than 200 new patients in its first month live, verified in eClinicalWorks. Every Clinekt patient is traced from first call or click to completed visit, so the numbers come from your own schedule.
Your plan is sized to your practice and grows as you add providers.
For the patient-facing work, yes: answering, booking, recall, reminders, follow-up, and reviews. NexHealth is a patient experience platform founded in 2016 in San Francisco, with "20,000+ practices" on its site, built around online booking, texting, forms, payments, and a connector to 70 practice systems; if you rely on parts of it that Clinekt does not do, such as in-office hardware or a payments bundle, practices run both.
Clinekt's agent holds the conversation until the patient has a confirmed time with the right provider, verifies insurance, and hands your schedulers the booking with the conversation attached, so the visit lands in the workflow your team already uses. NexHealth's own site describes its booking this way: Online booking inserts the appointment into the practice system automatically. Phone calls are not part of its product pages.
Clinekt works alongside Epic, athenahealth, ModMed, NextGen, eClinicalWorks, Cerner (Oracle Health), AdvancedMD, Greenway, Veradigm, Nextech, and the dental practice management systems, with no IT project to start. NexHealth lists: 70 systems including Epic, athenahealth, eClinicalWorks, ModMed, NextGen, Cerner PowerChart, MEDITECH, Tebra, AdvancedMD, Dentrix, Eaglesoft, Open Dental, CareStack, Curve, Denticon, WebPT, and Jane App.
Clinekt is one rate per provider per month, support and tuning included, no multi-year contract; we size the plan to your practice on a 15-minute call. NexHealth: Quote-based by module; monthly or yearly terms (yearly paid up front), no cancellation fees, 90 days' notice on annual plans, and an offer to buy out an existing vendor contract.
Clinekt is HIPAA compliant and SOC 2 Type II, signs a BAA with every client, and encrypts every conversation in transit and at rest; evidence is in our Trust Center. NexHealth states: "Fully compliant with" HIPAA and "SOC 2 compliant" (type not stated); a trust portal lists SOC 2 and penetration-test reports.
Clinekt: same day for the website agent (one script tag and about 10 minutes), phone answering and recall set up with you in the first week, no IT project. NexHealth does not state a go-live time on its site.
How Clinekt works, the category pages, and a customer by name.
A 15 minute demo: the agent engages a new patient, books the visit, and hands it to your team while you watch.
