Solutionreach is a patient engagement platform that began in 2000, built around reminders, recall, texting, online scheduling, and payments for dental, eye care, and medical practices, with "50k+" practices on its site. Clinekt is AI patient engagement software for specialty and primary care practices: its agents reach patients by phone, text, email, and website chat in your practice's name, book the visit, bring overdue patients back from your records, and hand your team only what needs a person. The short version: choose Solutionreach if you run a dental or eye care practice on one of the practice management systems it names and want reminders, recall, texting, scheduling, and payments from one long-standing vendor; choose Clinekt if you want the patients who never call: new patients engaged and booked on the website and the phone around the clock, overdue patients brought back by conversation rather than a reminder campaign, and your schedulers handed a booking rather than a request.
Facts about Solutionreach come from Solutionreach's public website on November 2, 2026, are vendor-reported, and may change. If something here is out of date, tell us and we will fix it.
Clinekt. Specialty and primary care practices: orthopedics, physical therapy, oral surgery, dentistry, dermatology, ophthalmology, urology, primary care, cardiology, pediatrics, rheumatology, and behavioral health, and health systems that run those service lines.
Solutionreach. Dental, eye care, and medical practices, multi-location groups, DSOs, vision groups, and hospital medical groups, per its site.
Clinekt. Phone, text, email, and website chat in one thread, so a patient can start on one channel and answer on another. Voices you choose, in the languages your patients speak.
Solutionreach. An AI Receptionist for calls, texting both ways, email, and voice reminders. Website chat is not named on its site; a mobile app is listed.
Clinekt. The agent holds the conversation until the patient has a confirmed time with the right provider, verifies insurance, and hands your schedulers the booking with the conversation attached. Anything clinical, urgent, or requested goes to a person right away.
Solutionreach. Its AI Receptionist "schedules, reschedules, and cancels patient appointments directly into your practice's schedule" and routes what it cannot handle to the office. Its site says the receptionist will not "Override your scheduling rules" or "Replace your front desk team".
Clinekt. The Recall Agent works from your records: recall intervals, unfinished plans of care, patients not seen in twelve months. It reaches each patient by phone, text, and email until the visit is booked or the patient says no, with nothing landing on staff.
Solutionreach. Automated: "Recall patients, no calls required". The platform identifies patients who are due or overdue and sends recall by text, email, or voice.
The same facts for the jobs a buyer asks about next.
Clinekt. Website chat greets and books new patients with no form or login, and the phone is answered after hours the same way it is at 9 am. 82% of patients try to book outside office hours.
Solutionreach. Online scheduling from the practice website and Google; the AI Receptionist answers after hours. Website chat that books a new patient is not stated on its site.
Clinekt. Insurance verification, registration and intake, referrals received and routed, billing questions answered and balances collected, NPS after every visit with Google reviews asked for, medication reminders, and campaign attribution to the completed visit.
Solutionreach. Insurance eligibility, digital intake, payments, reputation management, surveys, and a Refer a Friend program. Provider referral management is not stated.
Clinekt. Works alongside Epic, athenahealth, ModMed, NextGen, eClinicalWorks, Cerner (Oracle Health), AdvancedMD, Greenway, Veradigm, Nextech, and the dental practice management systems. No IT project; the first agent is live the same day.
Solutionreach. "400+ native PM/EHR integrations" including Dentrix, Eaglesoft, Open Dental, Curve, Denticon, Epic, athenahealth, NextGen, Nextech, Compulink, Eyefinity, AdvancedMD, ModMed EMA, and Tebra. Implementation time "depends on the practice management software".
Clinekt. One rate per provider per month, support and tuning included, no multi-year contract.
Solutionreach. Quote only, across the packages Patient Connect, Practice Efficiency, Practice Growth, and Enterprise (six or more locations), with "yearly contract options".
Both are real products with real customers. The difference is the job you are hiring for.
You run a dental or eye care practice on one of the practice management systems it names and want reminders, recall, texting, scheduling, and payments from one long-standing vendor.
You want the patients who never call: new patients engaged and booked on the website and the phone around the clock, overdue patients brought back by conversation rather than a reminder campaign, and your schedulers handed a booking rather than a request.
Clinekt. HIPAA compliant and SOC 2 Type II, a BAA with every client, AES-256 in transit and at rest. Evidence in our Trust Center.
Solutionreach. Its HIPAA page states Solutionreach acts as your business associate. SOC 2 and HITRUST are not stated on its site.
Named results on Solutionreach's site, vendor-reported: Citrus Heights Dental, 10x more recall appointments; Accord Dental, 50% more recall appointments; Westmed Medical, no-show rate from 10% to 5%. Clinekt's: Ventura Orthopedics, a five-location group, had more than 300 completed appointments and more than 200 new patients in its first month live, verified in eClinicalWorks. Every Clinekt patient is traced from first call or click to completed visit, so the numbers come from your own schedule.
Your plan is sized to your practice and grows as you add providers.
For the patient-facing work, yes: answering, booking, recall, reminders, follow-up, and reviews. Solutionreach is a patient engagement platform that began in 2000, built around reminders, recall, texting, online scheduling, and payments for dental, eye care, and medical practices, with "50k+" practices on its site; if you rely on parts of it that Clinekt does not do, such as in-office hardware or a payments bundle, practices run both.
Clinekt's agent holds the conversation until the patient has a confirmed time with the right provider, verifies insurance, and hands your schedulers the booking with the conversation attached, so the visit lands in the workflow your team already uses. Solutionreach's own site describes its booking this way: Its AI Receptionist "schedules, reschedules, and cancels patient appointments directly into your practice's schedule" and routes what it cannot handle to the office. Its site says the receptionist will not "Override your scheduling rules" or "Replace your front desk team".
Clinekt works alongside Epic, athenahealth, ModMed, NextGen, eClinicalWorks, Cerner (Oracle Health), AdvancedMD, Greenway, Veradigm, Nextech, and the dental practice management systems, with no IT project to start. Solutionreach lists: "400+ native PM/EHR integrations" including Dentrix, Eaglesoft, Open Dental, Curve, Denticon, Epic, athenahealth, NextGen, Nextech, Compulink, Eyefinity, AdvancedMD, ModMed EMA, and Tebra. Implementation time "depends on the practice management software".
Clinekt is one rate per provider per month, support and tuning included, no multi-year contract; we size the plan to your practice on a 15-minute call. Solutionreach: Quote only, across the packages Patient Connect, Practice Efficiency, Practice Growth, and Enterprise (six or more locations), with "yearly contract options".
Clinekt is HIPAA compliant and SOC 2 Type II, signs a BAA with every client, and encrypts every conversation in transit and at rest; evidence is in our Trust Center. Solutionreach states: Its HIPAA page states Solutionreach acts as your business associate. SOC 2 and HITRUST are not stated on its site.
Clinekt: same day for the website agent (one script tag and about 10 minutes), phone answering and recall set up with you in the first week, no IT project. Solutionreach: Implementation time "depends on the practice management software".
How Clinekt works, the category pages, and a customer by name.
A 15 minute demo: the agent engages a new patient, books the visit, and hands it to your team while you watch.
